Designed In Australia
Beautifully Made
Made For Magical Moments
New To The Crew
A little magic for big imaginations.
Frequently Asked Questions
How do I clean my plush doll?
Gently surface clean with a damp cloth and mild soap, then allow to air dry completely. Do not put your fairy in the washing machine or tumble dryer.
What is your return policy?
We hope your little one loves your Dreamland Friends purchase. If you change your mind, you can request a return within 14 days of delivery.
Change Of Mind Returns
To be eligible, the item must be in its original condition, with tags and packaging included. Please email hello@dreamlandfriends.com with your order number before sending anything back. We’ll reply with return instructions.
Return postage for change-of-mind returns is the customer’s responsibility. Original shipping costs aren’t refundable. Once we receive and check the item, we’ll email you about your refund. Approved refunds are sent to the original payment method.
Faulty Item Returns
If your item arrives faulty, damaged or different from what you ordered, please contact us at hello@dreamlandfriends.com with your order number and a description of the issue.
How much does shipping cost?
Standard shipping is free Australia-wide. Need it sooner? Express shipping is a flat $15 Australia-wide.
What age are the dolls suitable for?
Dreamland Friends are suitable for children aged 3 years and over. Please check the product packaging for any safety information.